Privacy Policy for Encryptescrow.com

Last Updated: June 2024

1. Introduction

Encryptescrow is committed to protecting your privacy and securing your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our  escrow services.

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms, please do not access the Site or use our Services.

2. Information We Collect

We collect information that you provide directly to us and information about your use of our Services.

A. Information You Provide to Us:

• Account Information: Name, email address, phone number, date of birth, government-issued identification (e.g., passport, driver’s license), proof of address, and a selfie for identity verification.

• Financial Information: Cryptocurrency wallet addresses, and source of funds information required for regulatory compliance.

• Communications: Records of your correspondence with us, including support tickets and chat messages.

• Transaction Details: Information related to your escrow transactions, including the details of the counterparty and the terms of the agreement.

B. Information Collected Automatically:

• Usage Data: Information about how you use our Services, browser type, pages visited, and time spent on the Site. We collect this through cookies and similar tracking technologies.

• Blockchain Data: As transactions occur on public blockchains, we may collect data related to your public wallet addresses to monitor transaction statuses, confirmations, and comply with other  obligations.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain our Services: To create your account, process your transactions, facilitate escrow services, and communicate with you about your account

• To Protect Our Services: To detect, prevent, and address fraud, security breaches, and other potentially prohibited or illegal activities.

• To Improve Our Services: To analyze trends, monitor the effectiveness of our features, and develop new products and services.

• To Communicate With You: To send you technical notices, security alerts, support messages, and administrative emails. With your permission, we may also send marketing communications.

• To Comply with Legal Obligations: To fulfill our legal and regulatory requirements, including tax reporting.

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process your personal data on the following legal bases:

• Performance of a Contract: Processing is necessary to provide the Services you have requested (e.g., executing an escrow transaction).

• Legitimate Interests: Processing is necessary for our legitimate interests in improving our Services, marketing, and preventing fraud, provided these interests are not overridden by your rights.

• Consent: We rely on your consent to use your personal data for marketing purposes. You may withdraw your consent at any time.

5. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With Your Consent: We may share information with your counterparty in an escrow transaction as necessary to complete the service (e.g., sharing your name and wallet address with the other party).

• For Legal Reasons: Every transaction carried out is encrypted 100% and done with the blockchain and polygon chain technology. We do not share users information with government authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

6. International Data Transfers

Your information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from your country. We ensure all such transfers are subject to appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure your data is treated securely and in accordance with this Privacy Policy.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide our Services, comply with legal obligations (e.g., KYC/AML data is typically retained for 2-3 years after account closure), resolve disputes, and enforce our agreements.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.

• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• Erasure (“Right to be Forgotten”): The right to request that we erase your personal data, under certain conditions.

• Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.

• Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

• Object to Processing: The right to object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us at info@encryptescrow.comWe will respond to all requests in accordance with applicable laws.

9. Security of Your Information

We implement a variety of security measures designed to maintain the safety of your personal information. These include:

• Encryption of data in transit (SSL/TLS) and at rest.

• Strict access controls and multi-factor authentication for internal systems.

• Regular security assessments and audits.

• Secure storage of identity documents.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, please contact our Data Protection Officer at:

Email:info@encryptescrow.com